Q: Why do I have to move my website? What does website migration entail?
A: The web site migration service that we are offering is free (within a certain limit). We’ll migrate your web site(s) to our cutting–edge cloud hosting platform without you needing to do anything. We know from experience that swapping web hosting providers can lead to lost info and unnecessary network downtime. That’s why we’ll perform all that for you for free!We have highly trained administrators whose primary task is to make sure that your site works exactly as it did on your previous web hosting platform. Our administrators are experts in transferring custom–built websites, as well as websites that are based upon popular scripts such as WordPress and Joomla™.
Q: How much time will it take for my website to be moved to your platform?
A: While we can’t give you an exact time frame, because there are many variables, including the size of the files and databases, the physical location of the current host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we will try our very best to migrate your site within 48 hours, and in certain cases – within 24 hours (when the content is not very large).
Q: My privacy is essential for me. What data do you need?
A: We’ll need the login information for your old hosting provider’s Control Panel as well as the site’s name (domain name).
Q: The login info for my hosting account is sensitive. How can I trust you?
Q: Will there be any outage for my site?
A: While we transfer your website, it will be available both in your hosting account with us and in your account with your old hosting provider. As soon as the migration is over, we will make sure that everything is functioning properly and that the integrity of your web content is not jeopardized before informing you that the migration is completed. Then we’ll instruct you how to move the domain to your hosting account with us and how to update the DNS resource records.
Q: Will my current hosting provider find out that I’m leaving them?
A: No. Aside from your login details for the Control Panel, we don’t require anything. We will never get in touch with your hosting provider. They won’t know anything about the migration either.
Q: Which hosting providers can you transfer website content from?
A: We can migrate your site from any web hosting provider or any Linux–based hosting platform provided that we can access the Control Panel and there is FTP access available.The only web sites that we are unable to transfer are those based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.