Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • You will find almost all the answers to your questions in the intuitive Help section incorporated into our Website Control Panel. It includes a detailed knowledgebase with regularly asked questions and detailed help articles contributed by our qualified client support team.

  • Top quality support service
  • Instructional Videos

  • For people who’d rather learn how to fix a typically experienced problem by watching a tutorial video, we have added a selection of video tutorials to our Website Control Panel. All the video tutorials are very short and simple to follow. They offer visual demonstrations of different website management tasks.

  • Intuitive help center
  • A 60–Minute Response Guarantee

  • Our semi–dedicated servers are backed up by a 24–7–365 technical support service and include a 1–hour response time guarantee. Our professional support engineers will be online for you 24x7 and will fix any issue that you may possibly encounter within maximum one hour after the tech support ticket submission. In most instances, a response will be provided to you in less than 20 minutes.