Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client service team is trained to shortly take care of all cloud website hosting users’ questions and support demands. Via our ticket system, it will be easy to submit your question and a support staff representative will go back to you in less than maximum sixty minutes. In reality, practice has demonstrated that the usual answer time period is 20 min.

  • Top quality support service
  • A Top–quality Support Service

  • It is easy to contact us 24x7x365 with any issue you might have regarding our offerings. We’ve got employees on duty constantly to provide you with help and support every time needed. You can utilize the ticket system or post an email anytime, alternatively you can grab the phone or make use of the online chat during business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • Our Control Panel delivers a complete know–how base that is incorporated into all areas. In each area, you’ll find a Help button that will load for you a list of step–by–step guides on how to employ a particular option or conduct a certain action. In addition, we have generated guide online videos so you’re able to get a better idea of the Control Panel’s interface.