There're a lot of cloud website hosting providers on the market today, still many of them are resellers who have limited resources, especially in terms of support. One way to distinguish them is the option to get in touch with the company over the telephone. The type of support that you'll receive through this channel of communication varies depending on the provider - a few of them offer experienced phone support, many others offer common and customer support only as some issues are more time-consuming and it's much easier to be resolved through a trouble ticket, especially if the situation has to be escalated. Still, it's good to find that you can get in touch with your website hosting provider as there're plenty of small issues which can be managed efficiently and in a timely manner with a phone call, not mentioning that you will be able to get additional information about the services before you become a customer.

Phone Support in Cloud Website Hosting

If you choose to get one of our cloud website hosting, you'll be able to get in touch with our support crew over the telephone for 14 hours per day. We will help you select the proper plan for your sites as we believe that it is better to discuss this kind of matters with a live person. If you already own an account, we're able to help you with your sales/billing questions and / or general issues, even with some tech troubles which do not involve a lot of time or escalation to a system administrator as it'll be more convenient to open a support ticket for time-consuming matters in order to have all the correspondence in a single place. We have phone numbers in the United States of America, Great Britain and Australia, so you'll be able to call the one you prefer and speak with one of our representatives.

Phone Support in Semi-dedicated Servers

With 14 hours-a-day phone support, you can be certain that there will always be someone to assist you if you have any queries about the semi-dedicated server packages that we provide. Whether you want to learn more about the packages, you have some billing issue or some general problem, you can just give us a call. Although some more technical issues could require a support ticket to give time to our technical support crew to analyze, we're able to help you with countless tech questions on the phone as well, saving you precious time and efforts. As we have data centers on 3 different continents - in the U.S.A., the UK and Australia, we have local telephone lines in these countries as well. If you're in another country, we also have a global number where you will be able to contact us.