A 99.9% Server Uptime
Our cloud website hosting system is based on a secure, premium–quality hardware architecture and a heavily customized Linux version. Thus, irrespective of what your site is, or how many visitors you have, or even if there is a DDoS attack, our web hosting servers will remain up and running and your sites will stay accessible online.
All our cloud website hosting plans include a 99.9% server uptime guarantee. And regardless of which datacenter you pick, our guarantee stays the same.
A 99.9% Network Uptime
When you set up your very own cloud hosting platform, it’s crucial to also build your own network infrastructure. That is the reason why we set up a custom internal network in each one of our data centers. Relying on top–of–the–line Juniper switches and routers, our internal network allows for unbelievably fast data transmission speeds and is also completely redundant.
This way you can enjoy a 99.9% network uptime in our datacenter in US, in our datacenter in UK, in our datacenter in FI, in our datacenter in Eastern Europe as well as in our datacenter in AU, regardless of which web hosting solution you’ve chosen.
A 30–Day Money–Back Guarantee
Even though we have done our best to decrease all potential risks with our cloud hosting packages and although our company provides excellent client support, there are times when the customer simply isn’t satisfied with what we are offering. Or he wants to migrate to a more robust web hosting solution, like a VPS server or even a dedicated server.
This is why we offer a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you are not pleased, we will give you a refund.
24/7 Technical Support
If you happen to have a web hosting firm, your support engineers are very important. Because of this, we’ve mindfully picked a very proficient team of technical support engineers, each with several years of expertise behind his back. Thanks to them, our company offers 24x7 support with each of our hosting packages.
And not only that, our company offers a 1–hour response time guarantee. All trouble tickets are replied to in under 60 minutes and our average ticket response time is below twenty minutes!